Did you purchase the wrong tickets for an event or a wrong event?
Please note that all ticket sales are final. The following process can be used to exchange tickets for the same event. Please follow the instructions carefully. First, please purchase the correct tickets of the same or greater value than the original order. Then below please enter your old order ID, new order ID, and the reason for purchasing the wrong tickets. If you've followed the instructions correctly and we consider your original purchase eligible for a refund, we will issue refund for the original order to the original payment method on file. If we cannot approve this request then we will refund the new order. Again, please note that the ticket price and quantity must be the same or greater than the original amount, and that we cannot issue refunds for the differences in ticket prices.